StudyHero Support
Need help with StudyHero? We're here to help.
StudyHero is an all in one university study companion for managing your semester, courses, assignments, projects, notes, calendar, GPA, attendance, todos, reminders and focus sessions.
For technical problems, account questions, feedback, or feature requests, contact:
Email: support@studyhero.app
When reporting a technical problem, it helps to include:
- A short description of the problem
- Your StudyHero app version
- Your iPhone/iPad model
- Your iOS version
- A screenshot or screen recording if appropriate
Please do not send passwords or other sensitive authentication information.
StudyHero Premium subscriptions purchased on iOS are billed through Apple.
If Premium does not appear after purchasing:
- Make sure you are signed into the Apple Account used for the purchase.
- Open StudyHero.
- Go to the Premium/paywall screen.
- Tap Restore Purchases.
If you still experience a problem, contact us at:
StudyHero subscriptions purchased through the App Store are managed through your Apple Account.
On iPhone or iPad:
Settings → Apple Account → Subscriptions → StudyHero
You can also manage your subscriptions at https://apps.apple.com/account/subscriptions.
From there, you can view or manage your subscription according to the options Apple provides.
To request a refund for an App Store purchase, visit https://support.apple.com/118223.
Uninstalling StudyHero does not automatically cancel an active subscription.
StudyHero Premium is available as a yearly plan (US$29.99 per year) or a monthly plan (US$6.99 per month). These are United States prices. Prices differ by country and region and the price for your country is shown in your local currency before you confirm your purchase.
The yearly plan is preselected and includes a 7 day free trial for eligible users. The monthly plan does not include a free trial.
After the trial, the yearly subscription renews automatically at the price shown during purchase unless cancelled at least 24 hours before the trial ends.
Eligibility and billing are managed through Apple's App Store.
If you previously purchased StudyHero Premium using the same Apple Account, use Restore Purchases inside StudyHero.
If an eligible entitlement exists, StudyHero should restore your Premium access.
You can initiate deletion of your StudyHero account from within the application.
Open:
StudyHero → Profile → Delete Account
Deleting an account permanently removes the StudyHero account and associated personal data except information that must be retained where required by law.
Important: deleting your StudyHero account does not cancel an App Store subscription and billing will continue through Apple. Please cancel your subscription through your Apple Account before deleting your account.
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Read our Terms of Use: